Privacy Policy

Online Privacy

Thank you for visiting the Delaware Botanic Gardens website. Ensuring the privacy and security of your personal information is very important to us. We will never share, sell, or rent your personal or financial information with anyone in ways different from what is disclosed in this privacy policy unless ordered by a court of law. If we are legally ordered to do so, we will contact the individual(s) concerned of such action. We maintain a variety of physical, electronic and procedural safeguards to protect your personal and financial giving information and our membership, volunteer and donor list information.

Restrictions on Use

This website is owned and operated by Delaware Botanic Gardens, Inc. (DBG). The information on this website is provided to: (1) assist visitors with general information on the gardens; (2) assist in your garden visit or tour planning; and (3) provide online member, volunteer and giving opportunities.  We encourage you to copy printed information, which will help plan your visit, but no photographs, images or other materials from our site may be copied, downloaded, transmitted, distributed or used in any other way, including for any commercial use. In addition, you may not alter or attempt to alter any materials or information on the DBG site.

Personal Information Privacy

DBG is committed to maintaining the personal privacy of those who visit or use our website. DBG is the sole owner of the information collected on this website. This information will not be sold or rented to third parties.

DBG collects information from website visitors at several different points on this website. This notice applies to all information collected by or submitted to our website or through other purchases. On some pages, you can opt in to receive email communications, register for events, or send communications to DBG.

The types of personal information collected on these pages varies, and can include:

  • Name

  • Name of recipient(s) of gift memberships (if applicable)

  • Names of family members (if applicable)

  • Address

  • Email address

  • Phone number

  • Credit Card Information (although this data is not stored)

If, at any time, you would like to obtain the personal information we have stored on our website or have the information deleted, contact webmaster@delawaregardens.org.

If you do submit personal information to us, we will use that information for the purposes for which it was submitted and for any one or more of the following reasons:

  • If you join our email list, we will have a record of your email address and all other information you choose to provide.

  • We may send you email from time to time about our events or activities, as well as any specific issues or publications you have requested. You will have the opportunity to unsubscribe from our mailing list by contacting webmaster@delawaregardens.org.

  • If you obtain or renew a DBG membership, your information will be used to fulfill the financial transaction you have initiated, and your information will be added to our membership database for maintenance and communications to you regarding your membership.

  • If you make a DBG online purchase, your information will be used to fulfill the financial transaction you have initiated, and your information will be added to our database for communications about the DBG.

Be advised that we use third-party vendors to provide services on this site and in our offline business operations. The information that you submit on this site may be provided to those vendors on a “confidential” basis so that those vendors can provide services (such as maintaining our database, sending email messages, facilitating our online activities and campaigns, or processing credit card transactions) on our behalf.

Cookies

We use cookies to store a visitor’s preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site , ensure that visitors are not repeatedly sent the same information, and customize Web page content based on visitors' browser type or other information that the visitor sends.

Financial Transactions

In order to process a membership, it is necessary for DBG to gather the members and/or payers name, mailing address, phone, and credit card information. This data is used to verify identity and execute the financial transaction.

If you choose to make a purchase online, you will also have to provide a name, mailing address, phone, as well as your credit card billing information. This information is collected and transferred over the Internet to our secure server and is encrypted using Secure Socket Layer (SSL) technology, the industry standard security technology that is designed to protect sensitive information. The credit card information that you provide at the time of purchase is used only to process your renewal or purchase and will not be used for any other purposes. The credit card information is not stored in our systems.

Changes to this policy

DBG reserves the right, in its sole discretion and without any obligation, to modify or correct any errors or omissions in any portion of this website. If our information practices change at some time in the future we will post the policy changes to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Contact us for questions

eMail:  webmaster@delawaregardens.org

Mail: Executive Director, Delaware Botanic Gardens
        P.O. Box 1390
        Ocean View, DE 19970

Last Updated: November 15, 2018